Services and support

Technical support

As part of a global community of GIS professionals, Esri Singapore Technical Support Team is dedicated to helping you make more accurate decisions by ensuring that you are optimising the use of geospatial platform for better efficiency.

We are committed to provide you with the support you need towards user success and a more resilient and sustainable future. 

Our commitment for excellence of service has earned us encouraging feedback from our valuable customers.

The technical support team resolved an issue I had very quickly, making my work a breeze. Thank you!

Responses were prompt with helpful clarifications, accompanied with screenshots and explanation. Thank you to the technical support team, for the effort and time spent on all my queries.

I am grateful for the support and constant follow up on assisting me. I feel relieved to be served by such a superb technical support team. Thank you!

My organisation and I would like to express our thanks to Esri Singapore’s technical support team for rendering assistance to resolve the license authorisation problem and to make our purchased license workable. I strongly believe that with such assistance from Esri Singapore will certainly encourage clients to use licensed copies of Esri product such as ArcGIS. I wish success in Esri Singapore’s business future.

The assistance of the support team has been quite useful to me and I have been able to resolve my problem with the support of the engineers.

If you require GIS assistance, contact us today.

Alternatively, learn more about Esri Singapore’s technical support programs, by selecting one of the categories below: